27.10.2023 - Helix bug - Environmental profile

Currently, the environmental profile generator is experiencing an issue. We are fixing this issue as soon as possible!

Update 27/10 - This has been resolved! You can export environmental profiles as usual.

 

What?

If you download multiple environmental profiles you might receive a mail with an error message.

Solution

In the meantime, it is still possible to generate the ‘environmental profiles’ 1-by-1 from the Ecochain Helix software.

 

Solution 1 - download one by one on LCA report page

1. Go to the generate report pag

2. Only select one product

3. Click on Generate LCA report

4. Select on another product and repeat

 

Solution 2 - Go to product overview

1. Go to product overview page

2. Click on results

3. Click on Environmental profile to export the file